Emberloom studio values your privacy and is committed to protecting your personal information. This policy explains what data we collect, how it’s used, and your rights under Colorado and U.S. privacy laws.
By using https://emberloomstudio.com, you agree to the practices described here.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Register on our site, make a purchase, or subscribe to a newsletter.
- Fill out a contact form, respond to a survey, or participate in a promotion.
- Interact with our website, social media, or email communications.
The information may include your name, email address, payment details (processed securely via third-party gateways), and any other details you choose to share.
We also automatically collect limited technical data such as browser type, IP address, and device information to improve performance and security.
2. How We Use Your Information
We use the information we collect to:
- Personalize your experience and deliver relevant content.
- Process transactions and deliver purchased products or services.
- Improve our website and services through analytics and feedback.
- Send newsletters, updates, or promotional materials (only if you’ve opted in).
- Respond to customer service requests or support inquiries.
- Administer surveys, promotions, or contests.
We never sell your personal information and only share it with trusted partners (such as payment processors or newsletter services) to operate the site effectively.
3. Legal Basis for Processing
We collect and process your data only when we have a legal basis to do so, including:
- Your consent (for newsletters, cookies, or marketing).
- Contractual necessity (to process orders or deliver services).
- Legitimate interest (to maintain site security or improve functionality).
You may withdraw your consent at any time by contacting us.
4. Cookies & Analytics
Cookies are small text files placed on your device to enhance your browsing experience. We use cookies to:
- Remember your preferences and shopping cart items.
- Understand how visitors use the site to improve functionality.
- Support limited analytics tools like Google Analytics (anonymized tracking).
You can disable cookies in your browser settings. Doing so may limit some features but will not affect your ability to make purchases or browse the site.
5. Data Security
We take your security seriously.
- Our site uses SSL encryption to protect sensitive information.
- Data is stored on secure servers with restricted access.
- Payment information is processed by secure, third-party gateways and never stored on our servers.
Regular malware scans and updates help maintain a safe browsing experience.
6. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your data at any time (see Section 9).
7. Your Privacy Rights (Colorado Privacy Act & U.S. Residents)
If you are a resident of Colorado or another U.S. state with privacy protections, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your personal data.
- Opt out of data processing for targeted advertising or analytics.
To exercise any of these rights, contact us at suzie@emberloomstudio.com. We will respond within 45 days as required by law.
8. Third-Party Services & Links
We may use trusted third-party services to operate our website—such as email marketing platforms, analytics providers, or payment processors. These services have their own privacy policies.
Our site may link to external websites. Emberloom studio is not responsible for the content or privacy practices of those sites.
9. Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If you believe we have collected such data, please contact us and we will remove it promptly.
10. Email Communications & CAN-SPAM Compliance
We follow the CAN-SPAM Act for all commercial emails.
You can unsubscribe anytime using the link at the bottom of our emails, or by emailing suzie@emberloomstudio.com. We will remove you from all communications promptly.
11. Data Breach Procedures
If a data breach occurs, we will notify affected users via email and on-site notification within 7 business days, consistent with Colorado and U.S. data breach laws.
12. Policy Updates
We may update this Privacy Policy occasionally to reflect new practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Emberloom studio
3580 Rialto Heights
Colorado Springs, CO 80907
📧 suzie@emberloomstudio.com
Last Updated: July 25, 2025